Legal
Cancellation & Refund Policy
1. General Policy
Cancellation and refund eligibility depends on the service purchased and the amount of work already completed at the time of cancellation. All requests must be submitted in writing to tripvaniindia@gmail.com.
2. Consultation Services
Travel consultation fees are generally non-refundable once the consultation has been delivered or significant preparation has begun. If you cancel before the consultation is scheduled, we may offer a partial refund at our discretion, subject to applicable law.
3. Planning & Concierge Services
For personalised itinerary planning and concierge packages, refund eligibility depends on how much work has been completed. Fees for work already performed are non-refundable. Any refundable balance will be processed after deducting applicable costs.
4. Third-Party Bookings
Tripvani may assist with recommendations for hotels, transport, guides, and activities operated by independent providers. These providers have their own cancellation and refund policies, which will apply to those specific bookings.
5. Force Majeure
In the event of cancellations caused by circumstances beyond our reasonable control — such as natural disasters, severe weather, government restrictions, strikes, or transport disruptions — refunds will be handled according to the policies of the relevant service providers and applicable law.
6. Processing Refunds
Approved refunds will be processed to the original payment method within a reasonable timeframe. Processing times may vary depending on banks and payment providers.
7. Changes to This Policy
Tripvani may update this Cancellation & Refund Policy from time to time. The latest version will always be published on this website.
8. Contact Us
For cancellation or refund enquiries, please contact us via WhatsApp at +91 9899096668 or email tripvaniindia@gmail.com.
